Returns & exchanges.

We hope you love your Ana'Rif order.
If something isn't right, we're here to help.

Last updated: 1 Sep 2026

Eligibility

Items must be unused, in original condition and packaging. Please refer to our full policy for detailed eligibility criteria.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us as soon as possible with your order number and photos.

How to Request a Return or Exchange

Contact us via our Contact Form or email with your order number and reason for return. Our team will guide you through the next steps.

Exchanges

We're happy to assist with exchanges, subject to product availability.

Refunds

Once we receive and inspect your returned item, we'll process your refund to the original payment method. Processing time may vary.

Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return. Please refer to our full policy for more details.

Return Shipping

Customers are responsible for return shipping costs unless the item is damaged or incorrect. More details will be provided during the return process.

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